Privacy Policy

 

This website is operated by Arden Solicitors Advocates. We take your privacy very seriously and we therefore urge you to read this policy carefully because it contains important information on:

·       who we are,

·       how and why we collect, store, use and share personal information,

·       your rights in relation to your personal information, and

·       how to contact us should you wish to request information we hold about you.

Here at Arden Solicitors Advocates, we collect, use and are responsible for certain personal information about you. We are regulated under the General Data Protection Regulations (GDPR) which apply across the European Union (including the United Kingdom). We are responsible as a ‘controller’ of that personal information for the purposes of those laws.

How we use your personal information:

Under the EU GDPR there are 6 lawful bases for processing your personal data. These are detailed as follows:

1.     Consent: processing is necessary where you have given clear consent for us to process your personal data for a specific purpose.

2.     Contract: processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.

3.     Legal Obligation: processing is necessary for us to comply with the law (not including contractual obligation).

4.     Vital Interests: processing is necessary to protect someone’s life.

5.     Public Task: processing is necessary for the performance of a task in the public interest of for official functions, and the task of function has clear basis in law.

6.     Legitimate Interests: processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is good reason to protect the individual’s personal data which overrides those legitimate interests.

As an organisation that processes business related data, Arden Solicitors Advocates has assessed all 6 grounds for lawful processing of personal data and has selected ‘consent’, ‘contract’, ‘legal obligation’ as the most suitable lawful ground for the processing of data by our firm.

We have explained this in more detail below;

1. Consent: processing is necessary where you have given clear consent for us to process your personal data for a specific purpose. In instructing us, you are giving consent for us to use your data, to act on your behalf.

 2. Contract: processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.

 3. Legal Obligation: processing is necessary for us to comply with the law (not including contractual obligation). Your data will be used for a specific purpose, used only for that purpose and retained for only as long as it meets that purpose, and according to the Solicitors Regulation Authority (SRA) rules.

Further information regarding the lawful basis for processing personal data can be found at ico.org.uk.

We will collect, process and store the essential information required for your case. The personal data we collect is limited to your name, date of birth, email address, and details about your case. The data collected will be used to prepare your case.

When you send Arden Solicitors Advocates an enquiry or booking via our website, you will be asked to provide your contact details. We will use the data you provide to process your request and may use it to inform you by email, telephone or mail you about services that we feel may be of interest to you. It is deemed that if you have visited our website and provided us with your contact information that you are legitimately interested in our services.

You have a right to object form any method of correspondence at nay time, by confirming this by way of email or by post.

Who your information may be shared with

We may need to share your information with a third party for the specific purpose of our agreed legal assistance in your case, and only for this specific purpose. Third party members in this instance applies to official government bodies (such as the Home Office), medical professionals, accountants and other similar professional bodies handling any fees for your case, and law enforcement agencies in connection with any investigation to help prevent unlawful activity. Should this be necessary to progress your case, we will obtain your consent in advance. 

Data storage and retention

Your personal information will be stored for a specific period of time, which is usually the duration of your case, up until its completion. After completion, your personal information will be stored for 6 years and stored in the UK within a secure environment.

 Keeping your information secure

At Arden Solicitors Advocates, we have the necessary and appropriate security measures in place to prevent your personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data security breach, and we will notify you, and any applicable regulator of a suspected data security breach where we are legally required to do so.

Your right to access

You may request that we send you all of the data we hold that relates to you. Please make your request in writing;

By emailing: info@ardensolicitors.com

Or by writing to: Arden Solicitors Advocates, Ealing House, 33 Hanger Lane, North Ealing, London, W5 3HJ.

We will process and respond to your request within 30 days. There is a charge for this service; please refer to our client care letter.

Under the GDPR you have a number of data privacy Rights. For more information on these rights please see the website of the Information Commissioner’s Office at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/indivdual-rights/

This policy was last reviewed and updated on the 25th May 2018. Policies are periodically reviewed to ensure compliance with the current compliance environment.

For questions relating to this policy, please contact: info@ardensolicitors.com

For further information on GDPR as well as other Data Protection and Data Privacy issues and regulation please visit: www.ico.org.uk

Personal information collection

Arden Solicitors Advocates. may collect and use the following kinds of personal information:

§  information about your use of this website;

§  information that you provide using for the purpose of registering with the website;

§  information about transactions carried out over this website;

§  information that you provide for the purpose of subscribing to the website service; and

§  any other information that you send to Arden Solicitors Advocates. Advocates.

Using personal information

Arden Solicitors Advocates. may use your personal information to:

§  administer this website;

§  personalize the website for you;

§  enable your access to and use of the website services;

§  publish information about you on the website;

§  send to you products that you purchase;

§  supply to you services that you purchase;

§  send to you statements and invoices;

§  collect payments from you; and

§  send you marketing communications.

If Arden Solicitors Advocates discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Arden Solicitors Advocates Advocates may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Arden Solicitors Advocates will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Arden Solicitors Advocates will store all the personal information you provide.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Updating this statement

Arden Solicitors Advocates may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Arden Solicitors Advocates is not responsible for the privacy policies or practices of any third party.

Contact Arden Solicitors Advocates.
Advocates If you have any questions about this privacy policy or Arden Solicitors Advocates. Advocates treatment of your personal information, please

write:

§  by email to info@ardensolicitors.com or

§  by post to Arden Solicitors Advocates., Ealing House, 33 Hanger Lane, London W5 3HJ.

 

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